Mental & Behavioral Health Billing Services

Mental and behavioral health billing with a dedicated account manager who knows your practice.

Billshrinkers manages benefits verification, authorizations, claim preparation and submission, payer follow-up, denials and appeals, payment posting, and patient statements. Your account manager coordinates the work across our billing team and gives your practice one familiar point of contact.

Serving mental and behavioral health practices nationwide since 1997.

What we handle across the billing process.

01

Coverage and authorizations

We verify available benefits, review payer requirements, and help manage required authorizations before claims are submitted.

Eligibility and benefits verification Coverage and payer-requirement checks Prior authorization support Patient and insurance information review

02

Claim preparation and submission

We review the information needed for each claim, including modifiers and place of service, then prepare and submit the claim electronically according to payer requirements.

Charge and claim preparation Claim details, modifiers, and place-of-service review Claim review before submission Electronic submission Telehealth claim requirements

03

Follow-up and resolution

After a claim is submitted, we monitor its status and contact the payer when follow-up is needed. We also address rejections, denials, underpayments, corrected claims, and appeals.

Claim-status follow-up Rejections and denials Corrected and resubmitted claims Underpayment review Appeals Payer communication

04

Payment posting and statements

We post insurance payments and adjustments, review patient balances, and prepare statements after the payer has processed the claim.

Remittance processing Payment and adjustment posting Patient-balance review Patient statements

Working with Billshrinkers

A dedicated account manager who knows your practice.

Your account manager learns how your practice is structured, understands your billing priorities, and works directly with the staff handling your claims. You get one consistent point of contact, backed by direct visibility into the day-to-day billing work on your account.

One familiar point of contact

You speak with an account manager who already understands you and your practice, account history, and open questions.

Coordinated with your billing team

Your account manager works with the staff handling claims, follow-up, denials, and payment posting, so information stays connected across the billing process.

Responsive during business hours

Calls are answered by a member of our team Monday through Friday, 9:00 a.m. to 4:00 p.m. Eastern, and your account manager follows up on unresolved questions.

Support built around your practice

We support solo providers and multi-provider groups. Your account manager learns the provider structure and workflows that are specific to your practice.

Get Started

Let’s talk about your billing.

Tell us how your practice is structured and where billing is taking the most time. We will explain how Billshrinkers can support your practice and answer your questions.

Monday through Friday, 9:00 a.m. to 4:00 p.m. Eastern.